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Terms & Conditions Last updated: [11/04/2026] Welcome to Zelectric Training. These Terms & Conditions (“Terms”) govern your use of our website www.zelectric.co.uk and the Zelectric Training mobile application (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using the Service. 1. About Us Zelectric Training provides online mock exams and revision tools for electrical qualifications, including PAT Testing, 18th Edition and 2391 Inspection & Testing. Website: www.zelectric.co.uk Email: [admin@zelectric.co.uk] 2. Use of the Service You agree to use the Service only for lawful purposes. You must not: Copy, reproduce or distribute exam content Attempt to reverse‑engineer or misuse the Service Interfere with the operation or security of the Service Use the Service for commercial purposes without permission We reserve the right to suspend or block access if misuse is detected. 3. Educational Purpose Only All mock exams, questions and materials provided through the Service are for training and revision purposes only. We are not affiliated with City & Guilds or any official awarding body. We do not guarantee: Exam results Certification Accuracy of all questions That the mock exams will match the real exam You are responsible for ensuring you meet the requirements of your qualification. 4. Intellectual Property All content on the Service, including: Questions Text Layout Branding Design Graphics is owned by Zelectric Training unless otherwise stated. You may not copy, reproduce or distribute any content without written permission. 5. Third‑Party Links The Service may contain links to external websites or resources. We are not responsible for: Their content Their accuracy Their privacy practices You access third‑party sites at your own risk. 6. Limitation of Liability To the fullest extent permitted by law, Zelectric Training is not liable for: Loss of data Loss of income or business Exam failure Any indirect or consequential damages The Service is provided “as is” without warranties of any kind. 7. Availability of the Service We aim to keep the Service available at all times, but we do not guarantee: Uninterrupted access Error‑free performance That the Service will always be updated We may modify or discontinue parts of the Service at any time. 8. Payments & Donations (if applicable) If the Service includes paid features or donation options: Payments are processed securely through third‑party providers We do not store payment details All purchases are final unless required by law 9. Changes to These Terms We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service means you accept the updated Terms. 10. Contact Us If you have any questions about these Terms, you can contact us at: Email: [admin@zelectric.co.uk] Website: www.zelectric.co.uk

Contact Us Business Info Address: 66 Paul Street London England EC2A 4NA Email: admin@zelectric.co.uk Contact information First name* Last name Email* Address Phone Additional information Submit

Privacy Policy for Zelectric Training Last updated: [11/04/2026] Zelectric Training (“we”, “us”, or “our”) operates the website www.zelectric.co.uk and the Zelectric Training mobile application (the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. 1. Information We Collect 1.1 Personal Information We do not require you to create an account or provide personal details to use our mock exams. However, we may collect limited information if you contact us directly, such as: Name Email address Any information you choose to share 1.2 Usage Data When you access the Service, we may automatically collect information such as: Device type (mobile, tablet, desktop) Browser type IP address Pages visited Time spent on pages General usage statistics This helps us improve the performance and reliability of the Service. 1.3 Cookies and Tracking Technologies Our website may use cookies or similar technologies to: Improve user experience Analyse traffic Remember preferences You can disable cookies in your browser settings. 2. How We Use Your Information We may use collected information to: Improve and maintain the Service Monitor usage and performance Respond to enquiries Develop new features Ensure the Service remains secure and reliable We do not sell or share your personal information with third parties for marketing purposes. 3. Third‑Party Services We may use third‑party tools such as: Website analytics (e.g., Google Analytics) Hosting providers App store services These third parties may collect information as part of their normal operation. We do not control their privacy practices. 4. Data Security We take reasonable steps to protect your information from: Unauthorised access Loss Misuse Disclosure However, no method of transmission over the internet is 100% secure. 5. Children’s Privacy Our Service is not intended for children under 13. We do not knowingly collect personal information from children. 6. Links to Other Websites Our Service may contain links to external websites. We are not responsible for the content or privacy practices of those sites. 7. Your Data Rights Depending on your location, you may have the right to: Request access to your data Request deletion of your data Request correction of inaccurate data Object to certain types of processing To make a request, contact us using the details below. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. 9. Contact Us If you have any questions about this Privacy Policy, you can contact us at: Email: [admin@zelectric.co.uk] Website: www.zelectric.co.uk

ONLINE ELECTRICAL TRAINING Master Your City & Guilds/EAL Electrical Qualification Unlimited C&G/EAL Exam Simulations Expert-Led Electrical Revision Packs Instant Feedback & Result Tracking Start Mock Exam Buy Access Now EXAM SIMULATOR Focused Mock Exams Master your electrical qualifications with a high-fidelity simulator that replicates the real test environment. Gain confidence through timed sessions, instant explanations, and tailored modules designed to ensure you pass your City & Guilds/EAL exams on the first attempt.

Help Center Frequently Asked Questions Are the mock exams similar to the real City & Guilds/EAL tests? Yes. The questions are designed to reflect the style, difficulty, and structure of the real exams. Can I use the mock exams on my phone or tablet? Yes. All exams are fully mobile‑friendly. Do the mock exams include calculations? Yes. Some exams include calculation‑based questions similar to those found in the real assessments. Can I retake the exams? Yes. You can retake them as many times as you like. Are the mock exams timed like the real test? Timed and untimed versions are available depending on the exam. Do I need an account to access the mock exams? Yes. Creating an account allows you to save progress and access paid content. What do I get with a paid plan? Paid plans unlock full access to selected mock exams, unlimited attempts, and future updates. How long do I get access after purchasing? Access duration are 12 months. How many questions are in each mock exam? Each exam varies, but most contain between 50–60 questions depending on the qualification. Do the mock exams show my score at the end? Yes. You’ll see your score and which questions you got right or wrong.